Terms and Conditions of Service

Service Agreement

These terms and conditions govern your use of prionexalvaro's financial planning services and website. By accessing our services, you agree to comply with these terms and all applicable laws and regulations.

I agree to the Terms and Conditions and Privacy Policy

Definitions and Interpretation

For the purpose of these terms, the following definitions apply:

  • "Service" refers to financial planning consultation and related advisory services provided by prionexalvaro
  • "User" or "Client" refers to any individual or entity accessing or using our services
  • "Content" includes all information, data, materials, and resources available through our services
  • "Company," "we," "us," or "our" refers to prionexalvaro and its authorised representatives

Service Usage Terms

Your use of our financial planning services is subject to the following conditions:

Eligibility Requirements

Our services are available to individuals aged 18 and over who can enter into legally binding contracts. You must provide accurate and complete information when using our services.

Account Responsibilities

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

User Obligations and Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information for consultation purposes
  • Maintain the security and confidentiality of your account credentials
  • Use our services only for lawful purposes and in accordance with these terms
  • Respect intellectual property rights and not misuse proprietary information

Prohibited Activities

You may not use our services for any of the following prohibited activities:

  • Any illegal activities or violations of applicable laws and regulations
  • Activities that could harm, harass, or infringe on the rights of others
  • Sending unsolicited communications or engaging in spam activities
  • Transmitting malware, viruses, or other harmful computer code
  • Attempting unauthorised access to our systems or other users' accounts

Intellectual Property Rights

All content, materials, and intellectual property on our website and in our services remain the property of prionexalvaro or our licensors. You may not reproduce, distribute, or create derivative works without explicit permission.

We grant you a limited, non-exclusive license to use our services for their intended purpose during your subscription period.

Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.

By using our services, you consent to our data collection and processing practices as described in our Privacy Policy.

Service Disclaimers

Our services are provided "as is" without warranties of any kind. We do not guarantee specific outcomes or results from financial planning consultation.

We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Important legal information and disclaimers apply to your use of our services and website.

Limitation of Liability

To the maximum extent permitted by law, prionexalvaro shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services.

Our total liability shall not exceed the amount you paid for services in the 12 months preceding the claim.

Dispute Resolution Process

We are committed to resolving disputes fairly and efficiently:

Arbitration Procedures

Disputes that cannot be resolved through direct negotiation may be subject to binding arbitration under Australian arbitration rules.

Arbitration will be conducted in accordance with the rules of the Australian Centre for International Commercial Arbitration.

Alternative Dispute Resolution

We participate in alternative dispute resolution procedures for consumer complaints where applicable under Australian law.

Learn about dispute resolution

User Indemnification

You agree to indemnify and hold harmless prionexalvaro from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Service Termination

Either party may terminate the service relationship with appropriate notice as specified in your service agreement.

Upon termination, your access to services will cease, though certain provisions of these terms will survive termination.

Governing Law and Jurisdiction

These terms are governed by Australian law and the laws of New South Wales. Any disputes will be subject to the jurisdiction of Australian courts.

Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website or notification to users.

We will provide reasonable notice of material changes to these terms through our website or direct communication.

Severability Clause

If any provision of these terms is found unenforceable, the remaining provisions will continue in full force and effect.

Complete Agreement

These terms constitute the complete agreement between you and prionexalvaro regarding the use of our services, superseding any prior agreements.

Contact for Terms Inquiries

For questions about these terms and conditions, please contact us:

contact@prionexalvaro.com

+61 253 485 519

142 Collins Street, Melbourne VIC 3000

These terms are effective as of: October 2, 2025