Privacy Policy and Data Protection

Our Privacy Commitment

At prionexalvaro, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you use our financial planning services.

We follow Australian privacy laws and industry best practices to ensure your information remains secure and is used appropriately.

Information We Collect

We collect information that you provide directly to us and data that is automatically gathered during your website usage:

• Personal details such as name, date of birth, and identification information
• Contact information including phone numbers, email addresses, and postal addresses
• Website usage data, preferences, and interaction patterns with our services
• Technical information such as IP address, browser type, and device information

How We Use Your Information

Your information is used for legitimate business purposes related to providing financial planning services:

• Delivering consultation services and maintaining your client relationship
• Communicating about appointments, updates, and relevant financial information
• Improving our services, website functionality, and user experience
• Meeting regulatory requirements and maintaining compliance with financial services laws

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Data Sharing and Disclosure

We may share your information in limited circumstances:

• With trusted service providers who assist in delivering our services
• When required by law, regulation, or court order
• With third parties when you have provided explicit consent

Data Security Measures

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security measures include encrypted data transmission, secure servers, and restricted access protocols.

Data Retention Periods

We retain your personal information for as long as necessary to provide services and meet legal obligations. Retention periods vary based on the type of information and applicable regulatory requirements, typically ranging from 7 to 10 years for financial planning records.

Your Privacy Rights

You have several rights regarding your personal information:

• Request access to personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data where legally permissible
• Request restriction of processing in certain circumstances
• Request transfer of your data in a structured format
• Object to processing based on legitimate interests

Cookies and Website Tracking

Our website uses cookies to enhance functionality and user experience. For detailed information about our cookie practices:

View Cookie Policy: Learn about cookie management options

Children's Privacy Protection

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18 years of age. If we become aware of such collection, we will take steps to delete the information promptly.

Privacy Policy Updates

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes through our website or direct communication.

Privacy Contact Information

For questions about this privacy policy, data protection concerns, or to exercise your privacy rights, contact us: